Consulting Capabilities
An idea is as good as the implementation. We follow through every aspect of our work by focusing on practical outcomes.
Our processes are simple to follow and customer-centred. We truly value our clients and stay close to them to support them with their day-to-day concerns. We consistently deliver quick turnarounds for all of our projects.
Strategy and Analysis
Strategy starts with clarity and consensus with business stakeholders. For this, we combine our expertise with clients’ own knowledge.
We identify realistic goals for our clients. Our established and flexible analytical methods create insight into emerging environments and define potential options as well as implications.
This way, we focus on realistic outcomes in the marketplace that are achievable in the context of business competences and resources.
Business Development and Innovation
We use our expertise in each sector and analysis to identify business development opportunities, but also to enhance product offerings, strengthen company value propositions and improve customer interfaces and processes.
Speed in business development is critical. We offer a range of processes to accelerate business development. Creating solid partnerships and building in-house organisational structures is crucial to implementing business concepts. Our depth of experience allows us to support every step of the process.
Operations
Boosting productivity is at the heart of all long-term success. We aim to do this for all of our clients in all sectors, as well as to reduce unit cost per transaction and increase quality and customer satisfaction.
We succeed in operational process and the optimisation of technology and innovation. We are regularly supporting organisations who seek robust operational solutions. There are two ways in which we help them achieve this goal:
- Through process, operational redesign and implementation support
- Through designing and managing outsourcing processes.
In outsourcing, we provide significant value in helping companies define objectives, analysing benefits, managing tender processes and supporting contract finalisation through partnership and joint ventures.
Change Management
It can be challenging to embrace change. We have solid, global experience that has demonstrated that understanding is vital for change.
To help our clients embrace change, we have designed a series of empowering change processes with the consulting team as facilitator rather than leader. This process also defines the rationale and the goal for change, and includes support of the change leader, evaluation, education, role definition and review.
With well-grounded change management processes embedded within the organisation, sustainable and long-lasting business benefits are secured.
